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Quotes From Past Attendees:

“The Conference was a networking gem. I met more of my peers there than I ever could at NADA.”
Sal Scalia
Internet Director
Bryan Chevrolet Mitsubishi Suzuki
Metairie (New Orleans), LA

“Having sold online for 3+ years and just transitioned to the role of ISM, the conference was a wonderful source of information.”
John Schmitz
I.S.M.
Beaman Automotive
Nashville, TN

“Wonderful experience, I have already implemented four things from the conference”
Edward Eppes
Business Dev. Manager/ Service Manager
Mercedes-Benz of Alexandria
Alexandria, VA

“I can get back to work refocused, energized, and committed to excellence.”
Diane Anderson
Marketing Manager
Family Buick Mitsubishi
Indianapolis, IN

“The event put me in touch with vendors that I wasn't aware of, and it gave me the information to make decisions to get our Internet dept. up and rolling.”
Sherri Hodges
BDC / Internet manager
Natchez Ford
Natchez, MS

“On a scale of 1-10, the conference was a 9.9”
Adam Kesler
Internet Manager
Slone Suzuki
Louisville, KY

“It was very motivating. If my GM or Owner would have been there, I would have more money to spend.”
Michael Richardson
CIM
Preston Hood Chevrolet
Biloxi, MS

“Like last year, I gained valuable knowledge to help increase the effectiveness of our efforts on-line.”
Joe Shaw
Internet Director & Sales
Tom Ahl Family of Dealerships
Lima,OH

“Extremely educational.”
Richard Assmar
Dealer
Esserman Nissan
Miami, FL

“The conference keeps us up to date and allows us to see where we can best allocate our budget going into the future.”
Dave Tedder
Internet Director
Sanderson Ford
Glendale, AZ

“Valuable networking”
Radhi Uchechi
Internet Sales Manager
DARCARS Toyota of Silver Spring
Silver Spring, MD

“Great value!”
Tim Jennings
Internet Sales Manager
Tom Sparks Buick
Dekalb, IL

“The conference re-enforced best practices being used, allowed me to compare my BDC results to others and measure the effectiveness of my team. Got some very informative ideas and processes. Saw the new technology that is being offered by vendors. Spoke to peers and shared problems and solutions to the problems.”
Frank Tortolano
BDC Manager
Autotorium Group
Merrimack, NH

“The conference opened my eyes to knowing that I do a lot of things right compared to most, but there are still always new ideas and ways to do things more efficiently. My problems are not only my problems but very similar to others and being able to converse and network with other ISM's, I was able to make some decisions I otherwise probably would not have made.”
Joseph Vaccaro
Internet Director
Toyota of Tampa Bay
Tampa Bay, FL

“This conference was great! I am completely new to the car business and since the conference I have gained so much and I was able to bring it back to the dealership and make some great changes. We have set so many more appointments since returning from the conference and it hasn't even been a month yet! I would encourage all beginning Internet Sales Managers to attend this conference as well as GMs! The Internet is going to take over the car buying industry sooner than we think.”
Lindsey Ann Akers
Internet Sales Manager
John Jones GM City
Salem IN

“Trying to get old school car guys to understand the importance of this new way of communication is very difficult. The conference provided me with lots of facts, numbers and results to present to my GM.”
Vickie Munsey
Internet Sales Director
Superior Volvo
Kansas City, MO

“I came on my own. Paid all my expenses. Never asked for any approval or support. What if they had said, “No, you can't go”? Taking part in the AAISP Digital Dealer Conference helps me become better at what I do... sell vehicles using the Internet.
East Coast Internet Sales Manager
Name withheld upon request

“Too much to write. My eyes and ears couldn’t possible take it all in and process it. It would be easier to write what I didn’t care for only because there is so little.”
Andy Shambarger
Internet Director
Brondes Ford
Toledo,OH

“The conference exceeded my expectations in that I have a broader understanding of what's happening in the US market, with regard to Internet initiatives. It was pleasing to learn that the way we currently do things in Australia could be considered on par with many US dealers, which may enable us to adopt some of the many exciting products & services available as we begin to realise the benefits of developing our online presence.”
Jamie Moyle
eSM
John Hughes Online
Perth, WA
Australia

“I attend several conferences each year and for the past 2 years the AAISP Digital Dealer conference has provided me with more real-world business practice improvements than any other. In 2006 our team from Courtesy Chevrolet went back to the dealership from the conference with new techniques that allowed us to increase used vehicle sales dramatically. In 2007 we brought back several new operational processes, but one related to URL acquisition began to pay off for us before the 2007 conference ended!”
Ralph Paglia
e-Business Director
Courtesy Chevrolet
Phoenix, AZ

“Being brand new in this business, all information I gained was extremely worthwhile. It taught me how to identify, and identify with, the Internet shopper.”
Dennis Bloking
ISM/BDC Director
Carter of Manchester
Manchester, CT

“I was able to see the vendors gathered in a group and see what they had to offer one after another while it was fresh. The networking was great and I enjoyed comparing notes with other professionals in my field.”
Kim Clouse
ISM
Scott Crump Toyota/Scion
Jasper, AL

“Great to get a real feel for what dealerships NOT based in my market (the Northeast) were doing”
Joe Rachiele
Director of Internet Sales/Marketing
Hurd Auto Mall
Cranston, RI

“The conference was very helpful and I look forward to attending again.”
Jennifer Kingery
Internet Director
Freeway Ford
Littleton, CO

“As web manager for Columbia Sportswear for the last 9 years I had a fairly decent background regarding the web. As such, I have been struggling to get my arms around the dealership world. This conference was a great immersion tool for me to more quickly identify how I can help my dealerships in my new position as eMarketing Coordinator for the Kuni Auto Group.’
Randy R. Cole
eMarketing Coordinator
Kuni Automotive
Vancouver, WA

“A great conference. I went into it expecting to glean a few ideas to help me back at the dealership, yet came away with a notebook full of exciting ideas that will be systematically implemented in the upcoming year.”
Tharon Lambert
E-Commerce Director
J.C. Lewis Ford
Savannah, GA

“I gained awareness of: tools available now, trends in Internet marketing, the intensity and techniques used by some competitors, a broader appreciation of the website as a "virtual showroom" and some hints for improving our own. Our owner is a forward-moving dealer. His investment in sending me affirmed the significance of the role I serve and challenged me toward creative and aggressive advances in how we do things both in marketing and in processing Internet-driven leads.”
Bruce Rulapaugh
Internet Sales & Website Coordinator
Birdnow Dealerships
Oelwein, IA

“I just started in this industry four months ago. I am getting my feet wet in Internet sales. I was able to understand more about Internet shoppers, woman buyers, E-Bay, and other avenues to do business.”
Brian Aycock
Internet Sales Rep
Dick Dyer and Associates
Columbia, SC

“I found this conference to be quite valuable. My goal was to collect information on best practices and fundamental information on how to best sell to our customers via the Internet. We have a long way to go, but I've got a better idea of the path.”
Teresa Miller
General Manager
Martin Chrysler Dodge Jeep Inc.
Alma, MI

“The conference gave me a barometer of what is being done, who is doing it, and with the right tools, what CAN be done. That was great - some great ideas for me to bring back.”
Kate Tallman
Internet Sales Manager
BMW / MINI of Towson / BMW of Bel Air
Havre de Grace, MD

“The opportunity to network with highly motivated colleagues from a wide spectrum of dealerships and first class vendors was unparalleled.”
Christopher Ferris
Sales Systems Manager
Saab Nashua North
Merrimack, NH

“Like last year, I came away with energy and new ideas. Also what it did was confirm plans that I already set in motion.”
Jim Congdon
Internet Manager
Burritt Motors
Oswego, NY

“The annual AAISP Digital Dealer conference has quickly become a "must-attend" event for me. Just when you think you're good - you're WOW'd by the best practices and creativity of a myriad of Internet professionals. The "cafeteria plan" that I bring back to my dealership has been an indispensable advantage. I'm selfishly glad that my competitors haven't yet attended!”
Michael Mitchell
Internet Manager
Leith Acura
Cary, NC